At LS&Co., “Quality Never Goes Out of Style” is more than a marketing slogan. It is a brand promise to our consumers that our company products will meet and exceed their expectations. To that end, we have in place product standards and process requirements designed to consistently deliver durable, high-quality products that will perform as expected, comply with government regulations and keep people safe.
We have programs and processes to make sure all products that go to market under any of our brands have been made in keeping with our stringent requirements for fiber, fabric and production quality, and for environmental and social responsibility in the supply chain. We further ensure the integrity of our products by actively monitoring the marketplace to uncover and seize counterfeit items posing as LS&Co. products.
In 2000, we established a Restricted Substances List (RSL), identifying chemicals that are restricted in the manufacturing of our products due to their potential effects on consumers, workers and the environment. In 2012, LS&Co. joined the Joint Roadmap Toward Zero Discharge of Hazardous Chemicals (ZDHC), pledging to reach zero discharge of hazardous chemicals by 2020 — a set of goals we met. The pioneering Screened Chemistry program we launched in 2014 is designed to understand the potential human and environmental hazards of chemicals before they enter the supply chain, and to help us find safer and more sustainable alternatives. Together, these initiatives have resulted in the use of safer chemicals in our supply chain and finished garments.